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      We hope that you have found everything that you were looking for, but please do let us know if we can be of any further assistance.

      Phone us

      Need immediate assistance? Call our friendly and professional team on +44 (0) 14 6265 8435 for any queries you may have. We are here, ready to help, Monday to Friday between 9am to 5pm.

      Email us

      The easiest and the quickest way would be to email us on supportsquad@mydecassa.com.

      We would appreciate if you can give us as much information about your query as possible such as for example your order number (if you have one), full name and address, and any further info that could be helpful.

      Our emails are checked regularly and we'll reply to your query as soon as possible.

      Mail us

      You can also write to our customer service team at the following address:

      DECASSA 
      Unit 7 Woodside Industrial Park
      Works Road
      Letchworth
      SG6 1LA

      Send us a message

      Or alternatively, please fill out the form below if you need urgent assistance. We will get back to you within one working day.